AI-polished estimates
Type a quick note. Plumb Air rewrites it into clean, professional copy your customer actually wants to read, then learns from the line items you used last time.
For plumbing & HVAC shops tired of spending money on generic software
Built by techs, for techs.
Stop overpaying for software that wasn’t built for your shop. Plumb Air CRM uses AI to build around your exact workflow, so your team moves faster, your CRM costs less, and every job becomes more profitable.
No setup fees Up & running in a week ServiceTitan import
Why Plumb Air CRM
Software that fits how you actually run.
Most CRMs charge you to fit into their box. We work with you to fix what is actually holding your shop back, from thin lead flow and low reviews to dispatch headaches, custom reporting, and more money per job. Here is what that has looked like for our customers.
Guaranteed savings
25%average savings
We guarantee you pay less than you do today
We guarantee your Plumb Air bill comes in under what you pay now. Most customers save about 25%, and get more features and custom workflows on top. Lower cost, more software.
Real customization
3×more 5-star reviews
We built a review engine into their checkout
One shop was frustrated by how few Google reviews they were getting. We built a custom workflow right inside our CRM that prompts technicians to ask for a review at checkout and makes it one tap for the customer. Their 5-star reviews tripled.
Run it your way
8 hrssaved per week
We let an owner run his whole business by text
Another owner wanted to operate his entire shop over text message. So we built exactly that. He now dispatches, updates jobs, and stays on top of the day from the channel he already lives in, with no new app for anyone to learn.
More leads
We turned their finished jobs into new leads
One shop was paying thousands a month for social media content. We pointed AI at what they already had, their real jobs, reviews, and job-site photos, and turned it into posts that publish automatically. More traffic and more inbound leads, without the agency bill.
Easy switch
We moved a shop off ServiceTitan in a week
A shop wanted out of ServiceTitan without betting the business on a rough cutover. They ran Plumb Air alongside ServiceTitan until they were confident, then we imported every customer, job, and invoice and had them fully live in a week, with nothing left behind.
No risk
No lock-in. Pay only when you’re happy
Unlike our competitors, there are no long-term contracts. You pay month to month, and only once you’re happy and already running your shop on Plumb Air. If it is not the right fit, you walk, and your data comes with you.
AI built in
AI that puts money back in your pocket.
AI that prices your jobs, sharpens your estimates, and runs your marketing. Tap through each one and try the demo right here. Nothing moves without your approval.
AI feature
Stop leaving money on the table.
Once a month, Plumb Air asks AI what your competitors charge for every service in your catalog. You see a side by side report with sources, confidence, and the revenue you are walking away from. You approve every change. Prices never move on their own.
- Web grounded: pulls real local listings, not guesses.
- Advisory only: AI suggests, you decide.
- One click to run on demand, or set it to monthly.
Real shops, real results
Hear it from techs and owners using it every day.
No scripts, no actors. Just the people running their shops on it.
“Before PlumbAirCRM, we had tried ServiceTitan, Jobber, and Housecall Pro — but we ran into the same issues with all of them.”
John — HVAC Business Owner, Los Angeles, CA
Everything in one tab
Everything a plumbing shop needs to run the day.
No bolt-ons. No surprise paywalls. Every feature below is included on day one.
AI social posts from finished jobs
Turn a completed job into a ready-to-post caption, hashtags, and image. Approve it, then publish or schedule to Facebook, Instagram, and your blog from one studio. Nothing goes out without your sign-off.
Invoices with built-in card surcharge
One-tap invoices with a transparent 4% credit-card surcharge breakdown. No more "what did I charge for that?" at end of day.
Dispatch & scheduling
Drag jobs onto techs, see the whole day at a glance, and reshuffle when emergencies hit. No spreadsheet shuffle.
Customer tracking page
Every customer gets a private link with live tech ETA, name, and photo. "Where are they?" calls drop to zero.
Embedded phone
Answer calls directly in the CRM. Click to call any customer, inbound calls pop the matching job, and notes and call history attach automatically.
Customized application & branding just for you
Your logo, your colors, your workflow. We tailor the application and brand it as your own, so it feels like software built for your shop instead of a generic tool.
ServiceTitan sync
Migrating off ServiceTitan or running both? Two-way sync for jobs, customers, and pricebook. No double entry.
Mobile- and tablet-first for techs
Built for the truck, not the desk. Line items collapse to cards, signatures capture on glass, and edits save instantly.
Roles your team already understands
Admin, dispatcher, and plumber views. Each one sees exactly what they need and nothing they don’t.
Purchase orders tied to jobs
Cut a PO to your supplier from inside the job. Parts costs land back on the estimate automatically.
Photos, notes & signatures
Document every job with photos, voice-to-text notes, and on-site signature capture. All searchable, all backed up.
Our approach
Built around your shop, not the other way around.
Every plumbing and HVAC company runs its business differently. The big CRMs make you bend to fit their software. We do the opposite.
We build it for you with AI
Tell us how your shop actually runs. We use AI to shape the CRM directly around your workflow, instead of bolting you onto a generic umbrella platform built for everyone and no one. You get software that fits, and most shops save an average of 25% off their current bill.
Your pricing rules, your way
Supplier & accounting integrations
The reports you actually use
No bloat you’ll never touch
Shaped to your day-to-day workflow
Save an average of 25% off your bill
Articles
Guides for choosing field-service software
Honest comparisons and advice for small and mid-size plumbing and HVAC shops.
Questions
Frequently asked.
Can I import from ServiceTitan?
Yes. Plumb Air has a two-way ServiceTitan sync for jobs, customers, and your pricebook. You can run both side-by-side during migration, or import once and switch over completely. Setup takes about an hour with our team.
Is there a free trial?
We’re onboarding shops one at a time so we can give every customer real attention. Book a consultation and we’ll set you up with a sandbox to try with your own data.
How long does setup take?
Most shops are live in under a week. Day one: import customers and pricebook. Day two: train dispatchers. Day three: techs use it on real jobs. We sit with you on every step.
Do you support QuickBooks?
QuickBooks Online sync for invoices and payments ships in the next release. If you need it before signing, tell us during the consultation and we’ll prioritize it for your account.
What about mobile?
Plumb Air is built tablet- and phone-first. Techs use it on the iPad in the truck. Line items, signatures, photos, and notes all work offline and sync when they’re back on Wi-Fi.
How is this different from Housecall Pro or Jobber?
AI-polished estimates, embedded phone, transparent credit-card surcharge, and the live customer tracking page are standard, not paywalled add-ons. We’re also built by people who shadow real plumbers, so the workflow matches how techs actually run their day.
Can my techs use it offline?
Yes. The tablet UI caches the day’s jobs locally and syncs every edit when you’re back online. No more lost notes in dead-zone basements.
What does it cost?
Because we build the CRM around how your shop actually runs, pricing depends on the size of your team and what we tailor for you. There are no tier gates or surprise add-ons, and every feature is included. Book a consultation and we’ll put together a quote; most shops save an average of 25% off their current bill.
See Plumb Air CRM built around your shop
Book a 30-minute consultation and we’ll walk you through how it works and tailor a plan to how your shop runs.